507-398-6660
rentals@jollyjumpz.com

Jolly Jumpz
Where the FUN Begins!

POLICIES

Reserving Equipment

Inflatables are rented on a first come first serve basis. We require a 50% deposit to reserve all inflatables. This assures

you of receiving the item you reserve. The remaining balance of the order is due two weeks before the event. Cities,

Churches, Schools, Businesses and non-profits may make special arrangements for payment. Ask for details. Jolly Jumpz

accepts cash, checks and credit cards (Visa, MasterCard, Discover and American Express) for payment.

 

CANCELLATION POLICY

Once an inflatable is reserved, no refunds will be given. You can post-pone or reschedule your rental up to 24 hours prior to your rental and your deposit will be credited towards your next rental. Due to scheduling we cannot accept changed to an order within 24 hours of your scheduled delivery.

WEATHER POLICY

Jolly Jumpz wants your event to be safe. We cannot set up equipment in rain or winds over 25 mph. In the event of bad weather Jolly Jumpz will issue a credit for your rental. No refund will be given. This credit can be used for a future rental or can be transfer to our indoor inflatable facilityBOUNCE WORLD. Credit will only be issued if rental is canceled before delivery. If a rental has been delivered and set up, the rental has been used and no credit will be given. If the weather is uncertain, we will call you before delivery and give you the option to reschedule. Jolly Jumpz reserves the right to not set up equipment in weather deemed unsafe.

DELIVERY

Delivery is available throughout Minnesota, Iowa and Wisconsin. Delivery in Rochester, MN is $35. Call for pricing on delivery outside of Rochester. The cost of delivery also includes our staff setting up the rental units. Smaller inflatables such as moonwalks and combos may be available for customer pick up. Larger inflatables are only available for pick up for customers that are experienced in working with inflatables. Customers who pick up inflatables must have a pickup truck or trailer. Units may be set up on grass, concrete, pavement, carpet or gym flooring. No dirt, rock, sand or gravel set ups. We must know before delivery what type of surface your unit will be set up on. Grass installation requires stakes to secure the unit and all hard surface installation requires weights to secure the unit. Units must be set up on level ground. Steeply sloped ground is not acceptable for set up and is unsafe for inflatables. Customer are responsible for locating any underground power lines, sprinkler systems, cable lines and phone lines before delivery. Jolly Jumpz will not be responsible for hitting any unmarked lines. Customer is responsible for electricity. Each blower uses 8 - 12 amps of power. Our blowers work on standard household 110v circuits. We will notify you if special electricity is needed for larger rides such as the mechanical bull. The customer is responsible for making sure power is available if the event is located in a park. If no electricity is available, we rent generators for $75. One generator will power up to 2 blowers.  We can set up units indoors, but customer is responsible for checking on ceiling height of the location. We will let you know what units will be available to fit inside your location. We try to deliver and set up units as close to your desired time. We ask for a two - hour window of time for delivery and pick up.